Privacy policy

Last updated: April 29, 2026 · Version 1.0 (beta)

This page explains what TurboProc collects, why, where it lives, and the rights you have over it. This policy applies to turboproc.com and to TurboProc Scope, our expert AI procedure optimization tool, distributed on iOS via TestFlight and (later) the App Store. TurboProc is the data controller. If you have any question this page doesn't answer, email [email protected].

Summary, in two sentences

We collect the minimum information needed to send you a TestFlight invite and follow up by email about the beta. We don't sell your data, we don't advertise to your data, and the video you capture on your device stays on your device, where you control it.

1. What we collect

1.1 Information you give us when you request the beta

• Name, work email, company name, role title.
• Plant size band (e.g. "100–250 employees"), industry NAICS code, city and state of the plant.
• Optional free-text description of your hardest line.

We use this to qualify the request, send you a TestFlight invite, and tailor follow-up emails to the audience and industry you're in. The legal basis is your consent (you typed it into our form) and our legitimate interest in running a beta program.

1.2 Information the iPhone app generates while you use it

• Account profile (the same fields above, mirrored from your beta request).
• App diagnostic data, crashes, slow operations, version information, used to fix bugs.

Video captured during a TurboProc Scope session, and the per-step analysis the app produces from it, remain on your device. TurboProc does not access, transmit, receive, store, or process that video or its derived analytics on our servers. Treat on-device captures the same way you would treat any other data on the iPhone the app is installed on.

1.3 Information we collect automatically when you visit turboproc.com

• Standard server log fields: IP address, browser user-agent, referring URL, timestamp, requested URL.
• Our form-intake service records the IP and user-agent of the submitting device on the canonical event row, used for abuse prevention.

We do not use third-party advertising trackers or fingerprinters on turboproc.com. We may use a privacy-respecting analytics tool to count page views.

2. How we use it

• To send you a TestFlight invite and the small number of follow-up emails described in our beta terms.
• To improve TurboProc Scope (debug crashes; aggregate, non-identifying app-diagnostic patterns).
• To stay in compliance with applicable law (e.g. responding to a valid legal request).

3. What we do not do

• We do not sell your information to anyone.
• We do not access the video you capture on your device, and we do not access the per-step analysis derived from that video.
• We do not use your on-device captures to train models, ours or anyone else's.
• We do not run advertising trackers, retargeting pixels, or behavioral profilers on turboproc.com.
• We do not use AI personas to claim to be human. See /about-our-ai.

4. Where it lives

• Account profile and event log. Managed Postgres database (US region).
• Form intake. Edge serverless platform that writes to the database directly.
• Email. Business email service for sender side; transactional email service for outbound sends; per-email bounce/click metadata kept 30 days.
• Marketing CRM relay (during beta only). While we validate our primary database, beta form submissions are also forwarded to a marketing CRM account we control. This stops once the validation phase ends.

5. Who we share it with

Only the categories of service providers we list above (managed-database hosting, edge serverless compute, business and transactional email, marketing CRM during the validation window). Each is bound by a written data-processing agreement that prohibits using your data for their own purposes. We do not have advertising partners and we do not have a "data partner" tier.

6. How long we keep it

• Account profile and event log: for the lifetime of your account, plus 12 months after deletion for fraud and dispute resolution. Then permanently deleted.
• Email logs (bounce, click): 30 days, then aggregated.
• Backups: rolling 30-day retention; deletion requests propagate within 30 days.

7. Your rights

Depending on where you live, you may have any or all of the following rights. We honor these requests for everyone, regardless of jurisdiction.

• Right to access, get a copy of the personal data we hold about you.
• Right to correction, correct anything that's wrong.
• Right to deletion, ask us to delete your data ("right to be forgotten").
• Right to portability, get a machine-readable copy of your data.
• Right to object, object to specific processing (e.g. ask not to be emailed).
• Right to opt out of sale, moot, since we do not sell data.

To exercise any of these, email [email protected] from the email address on your account. We respond within 30 days.

8. Children

TurboProc Scope is a B2B product. We do not knowingly collect data from anyone under 18. If you believe a minor has used the service, email [email protected] and we will delete the data.

9. International transfers

Our infrastructure is primarily US-based. If you access the service from outside the US, your data may be transferred to and processed in the US. By using the service, you consent to that transfer.

10. Security

We use TLS for everything in transit and AES-256 at rest. Database access is restricted to a small number of named team members. We log administrative access to your data. No internet service can be perfectly secure; if we discover a breach affecting your information, we will notify you within 72 hours of confirming it.

11. Changes to this policy

When we change this policy in a way that affects you, we will email everyone with an active account at least 14 days before the change takes effect. Changes that only clarify existing language don't trigger a notice.

12. Contact

All privacy and general questions: [email protected].